Privacy Policy
Last updated: June 4, 2026
James Creative Agency ("James Creative," "we," "us," or "our") is a California-based creative brand strategy and design business. This Privacy Policy explains how we handle information when you visit www.jamescreative.agency, submit an inquiry, or contact us by email.
This policy applies to the public website. If you become a client, project materials, proposals, contracts, invoices, and confidential business information may also be covered by separate agreements.
Information We Collect
When you submit an inquiry or email us, we may collect the information you choose to provide, such as:
- Name.
- Email address.
- Location, if you choose to provide it.
- Information about your business, project, goals, or brand needs.
- Any additional details you include in your message.
Please do not submit sensitive personal information through the inquiry form, such as Social Security numbers, government ID numbers, payment card numbers, health information, account passwords, or information about children.
Like most websites, we may also receive basic technical information, such as:
- Pages visited and general site usage.
- Browser, device, and approximate location information.
- Referring pages or links.
- IP address and server log information.
- Cookie or analytics information.
How We Use Information
We use information to:
- Respond to your inquiry.
- Understand your business or project needs.
- Communicate about possible or active work.
- Operate, protect, and improve the website.
- Keep reasonable business records.
We do not use the personal details you submit through the inquiry form for targeted advertising.
Inquiry Form and Email Handling
The inquiry form collects the fields listed above and sends them to James Creative by email.
Website inquiry submissions are used to evaluate and respond to your request. The form may also use basic spam-prevention measures to help protect the website and inbox.
Analytics and Cookies
The website uses Google Analytics to understand general site activity. This helps us see things like which pages are visited, how people find the site, what devices are used, and whether links are working.
Analytics is intended to measure website activity, not collect the personal details you submit through the inquiry form. For example:
- Inquiry-form fields are not sent to analytics tools.
- Names, email addresses, message text, location fields, company website fields, and project descriptions are not sent to analytics.
- Email-link clicks may be counted in a general way, but the email address and email link text are not sent.
Analytics tools may use cookies or similar technologies to recognize repeat visits and understand site activity. You can control or delete cookies through your browser settings. You can also use Google's privacy tools and browser add-ons to limit Google Analytics collection.
James Creative does not use website analytics to sell personal information, share inquiry-form content, or create targeted advertising from inquiry-form submissions. If that changes, we will update this Privacy Policy before those tools are enabled.
How We Share Information
We do not sell personal information.
We may share limited information with service providers who help run the website, deliver email, provide analytics, or support normal business operations. These providers are expected to use the information only to provide their services.
We may also disclose information if required by law or needed to protect the website, our business, or others.
Retention
We keep inquiry and email information only as long as reasonably needed to respond, manage business records, maintain client or prospective-client relationships, or meet legal or accounting obligations.
Security
We use reasonable measures to protect personal information. The website is served over HTTPS.
No website, email system, or internet transmission is completely secure. Please avoid sending highly sensitive information through the website form or ordinary email.
Your Choices
You may choose not to provide optional form fields. You may also contact us by email instead of using the form.
You may ask to access, correct, or delete personal information we maintain about you, subject to legal and business recordkeeping needs.
To make a privacy request, email us at [email protected] with the subject line Privacy Request. We may need to verify your identity before responding.
California Privacy Notes
James Creative is based in California, and this policy is written with California website privacy expectations in mind. California residents may have additional privacy rights depending on which California privacy laws apply to the business.
We do not sell personal information or share inquiry-form content for targeted advertising. If that changes, we will update this Privacy Policy and provide any required privacy choice before the change takes effect.
Browser Privacy Signals
Some browsers offer "Do Not Track" signals. The website does not respond differently to Do Not Track browser signals. (See "Analytics and Cookies" above for how to control cookies in your browser.)
Where legally required, we will honor browser-based opt-out signals.
Children
The website is intended for business and general-audience use. It is not directed to children, and we do not knowingly collect personal information from children under 13.
Links to Other Websites
The website may link to other websites. Their privacy practices are governed by their own policies.
Updates
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above.
Contact
For privacy questions or requests, contact James Creative Agency:
Email: [email protected]
Website: www.jamescreative.agency